The primary aim of the service is to meet and then exceed the needs and expectations of our service users and provide a safe and comfortable environment for them to live in.
The adults living within the service will have a diagnosis of Learning Disability and/or Autism Spectrum Disorder, and may present with behaviours which will challenge those around them. We will identify and manage any risks to create positive progress for individuals in our care.
We pride ourselves in our ability to meet the unique needs of each person; we work in partnership with them, their families and other relevant professionals, always adopting a person centred approach to highlight their specific needs and provide the appropriate care and support.
It is the aim of Really Flexible Care to ensure that the service users have the opportunity to be part of the community depending on their choices. It is the aim of the service to work with the local community to enable them to be receptive and understanding of the needs of the individuals that are supported by Really Flexible Care.
We will promote each person’s dignity and self-esteem by providing opportunities for continuous learning in all aspects of daily life. We will encourage people to make informed choices, take responsibility for their own lives and behaviour, and whilst we will risk assess as necessary, we will not be risk averse.
To ensure individuals changing needs are assessed and met Really Flexible Care will ensure that individuals access appropriate professionals and specialist support services.
Well trained and highly motivated staff and available 24 hrs a day and appropriate staffing ratios ensure effective support is available to all.
The organisation works in partnership with statutory and other independent agencies, such as the Care Quality Commission and the local authorities to protect vulnerable individuals from abuse. People that use Really Flexible Care have the right to be treated with dignity and respect, to be safe and receive quality care.